Terms Of Use

1. Introduction
Welcome to Reach 2 Dream. By accessing or using our store and services, you agree to be bound by these Terms of Use. Please read them carefully.

2. Definitions

• "Shop" refers to Reach 2 Dream.
• "Customer" refers to any individual who purchases goods or services from the Shop.
• "Products" refers to the items available for sale at the Shop.

3. General Terms

• Customers must be at least 18 years old or have the consent of a guardian to make purchases.
• All purchases are subject to availability and acceptance by the Shop.

4. Pricing and Payment

• All prices are displayed in the local currency and are inclusive of applicable taxes.
• The Shop reserves the right to change prices at any time without prior notice.
• Payment must be made at the time of purchase using the available payment methods.

5. Product Information

• The Shop strives to provide accurate product descriptions and pricing information. However, errors may occur. In such cases, the Shop reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
• The actual color of products may vary due to differences in display settings.

6. Orders and Delivery

• Orders will be processed and delivered according to the Shop's delivery policies.
• The Shop is not responsible for any delays or damages during transit.

7. Returns and Refunds

• Customers can return products within 7 days of purchase if they are in their original condition and packaging, accompanied by the receipt.
• Certain products, such as perishable items and personal care products, are not eligible for return.
• Refunds will be processed using the original payment method within 3 days of receiving the returned products.

8. Warranty and Repairs

• Electronics and other specified products may come with a manufacturer’s warranty. The Shop will facilitate warranty claims but is not responsible for the fulfillment of the warranty.
• For repairs, customers should contact the manufacturer or authorized service center directly.

9. Privacy Policy

• The Shop is committed to protecting customers' privacy. Personal information collected during transactions will be handled in accordance with our Privacy Policy.

10. Limitation of Liability

• The Shop is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
• The Shop's total liability in any matter related to the products or services will not exceed the purchase price of the product in question.

11. Changes to Terms of Use

• The Shop reserves the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on the Shop's premises and/or website.

12. Governing Law

• These Terms of Use are governed by and construed in accordance with the laws of Maharashtra/India.