Shipping Policy
1. Order Processing Time
- All orders are processed within 1–2 business days. Orders are not processed on weekends or public holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you via email or phone.
2. Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery time is 3–7 business days depending on your location.
- Delivery delays can occasionally occur due to unforeseen circumstances.
3. Shipping Methods
- We offer various shipping methods, including standard and expedited delivery. Availability depends on your location and order size.
4. Shipment Confirmation & Order Tracking
- You will receive a shipment confirmation email once your order has been dispatched.
- Tracking details will be shared and will become active within 24 hours.
5. Shipping Area
- We currently ship only within India.
6. Damaged or Lost Packages
- If your order arrives damaged, please contact us within 48 hours of delivery with photo proof.
- We will assist you in resolving the issue with the courier partner.
- We are not responsible for delays caused by courier services or natural events.
7. Returns & Refunds
For return and refund details, please refer to our Return & Refund Policy page.
8. Contact Information
- Email: info@reach2dream.com
- Phone: +91 87388 73849