Return Policy
1. Returns
- We accept returns within 30 days of the original purchase date.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Certain items, such as perishable goods, custom products, and personal care items, are not eligible for return.
2. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
3. Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item for the same one, send us an email at info@reach2dream.com and send your item to: Reach2Dream,
Office no:3, infra gold plot no:68B, sector -50E, seawood, west Navi Mumbai, 400706.
4. Shipping Returns
- To return your product, you should mail your product to: Reach2Dream,
Office no:3, infra gold plot no:68B, sector -50E, seawood, west Navi Mumbai, 400706. - You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Initiating a Return
- To initiate a return, please follow these steps:Contact us at info@reach2dream.com with your order number and the reason for the return.
- We will provide you with a return authorization number and instructions on how to send your item back.
- Pack the item securely in its original packaging and include your return authorization number inside the package.
- Ship the package to the address provided.
6. Contact Information
- If you have any questions about our return policy, please contact us at:
- Email: info@reach2dream.com
- Phone: +91 87388 73849